Support & Resources

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Today, Feb 20

Sarah, Support

Hello! Welcome to Plumber Pro Support. How can we assist you today?

10:23 AM

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Winter Pipe Protection Plan

Don't risk burst pipes. Book our comprehensive inspection and insulation service before the freeze.

Need a technician?

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Prefer not to wait? You can schedule a service call right now.

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How to turn off main water?

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Locate your main water shut-off valve, usually found in the basement, crawlspace, or near the water meter. Turn it clockwise until it stops to completely shut off the water supply to your home. Watch Video Tutorial.

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What to do if a pipe bursts?

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1. Immediately shut off the main water valve. 2. Turn off electricity to the affected area. 3. Call our emergency hotline right away. DO NOT attempt to thaw the pipe with open flames.

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Understanding my invoice

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Our invoices detail labor, parts, and any applicable taxes. We charge flat-rate pricing based on the job, not the hour. You can view past invoices in your customer dashboard.

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